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Service Call Device

A medical product taken from prototype to production, with design, engineering, and manufacturing under one roof.

LocationOrlando, USAIndustryMedical & ConsumerProductCall device
Service Call Device

The challenge

The starting point.

When the creators of this service call device for hotels and hospitals approached us with their design, they were ready for manufacturing. However, after an initial manufacturability assessment, our team proposed to slightly modify the design of the enclosure in order to reduce manufacturing costs.

What we did

Design, engineering, and manufacturing.

While the design recommendations were being done, our team was designing the double-layer circuit board. After the design and DFM were completed, our team went ahead with the injection molding of the enclosure, along with the fabrication and assembly of thousands of circuit boards.

End to endDesign through manufacturing
7 servicesAll in-house, one team
US + ChinaTwo facilities
ISO-certifiedAudited processes

The process

From concept to shipped units.

01

Design & DFM

We refine the concept and run a full design-for-manufacturing pass so the product can be built reliably at volume.

02

Engineering

Mechanical and electrical engineering, enclosures, circuit boards, and firmware, developed in-house.

03

Prototyping

We build and validate prototypes to confirm fit, function, and manufacturability before production.

04

Manufacturing

Tooling, molding, and assembly at production volume across our US and China facilities.

05

Packaging & delivery

Retail-ready packaging and full box build, ready to ship.

Services performed

What we handled in-house.

01

Design for Manufacturing

A full DFM pass so the design can be built reliably at volume.

02

Hardware

Hardware development and integration.

03

Product Design

End-to-end product and industrial design.

04

Injection Molding

Plastic parts molded at production volume.

05

Prototyping & 3D Printing

Rapid 3D-printed prototypes for validation.

06

Circuit Board Assembly

Populated, soldered, and tested PCBs.

07

Box Build & Assembly

Final product assembly, ready to ship.

Have a product like this?

Bring us a prototype, a sketch, or just the idea, and we'll take it from design through manufacturing.